Terms & Conditions
Shipping Policy
• All domestic orders will be shipped out via normal courier with a tracking code sent to your registered email.
• Express shipping fee of RM4.90 for orders below RM200 or Free Shipping for orders over RM200 (Receive in 3-5 working days).
Shipping
● Please do not send the product back to the manufacturer. It must be sent to the following Address LG1-2, Seri Gembira Avenue, No.6,Jalan Senang Ria Happy Garden, Kuchai Lama, 58200 Kuala Lumpur.
● You will be responsible for paying for your own shipping costs for returning your item.
● Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
● Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
● Please see, we cannot guarantee that we will receive your returned item.
EXCHANGE ( applicable for online purchase only )
Defective or damaged items are entitled for one to one exchange. Exchange item will only be shipped out once return items receive. JG Wellness Sdn. Bhd. will reimburse the shipping costs in full.
For exchange, please allow us to assist you by contacting info@jgscents.com.
Copyright
Unless otherwise indicated, all trademark, logo, website design, text and graphics is Copyright JG Wellness Sdn. Bhd. Non of the material may be copied, downloaded, displayed, posted, transmitted, used or reproduced in whole or part in any form or by any means for any purposes unless such use is permitted by JG Wellness Sdn. Bhd.
Disclaimer
Products, information, services and other contents provided through this website, including without limitation any products, information, services and other contents provided to any other linked website, are provided for informational purposes only to facilitate discussions with your doctors, physicians, consultants or other healthcare professional regarding treatment options. Any information contained on or in any product leaflet, label or packaging is not intended as a substitute for advice from your healthcare professional.
You should not use the information or services on this site for diagnosis or treatment of any health issue/ matter or for prescription of any medication or other treatment. You should always consult your healthcare professional, and carefully read and understand all information provided by the manufacturer of the product or in any product label or packaging, before using any medication or nutritional or herbal products, before starting any program or before adopting any treatment for a health problem. Each individual person is different, and the way one reacts to any particular product may significantly differ from person to person. You should always consult your doctor, physician, consultant or healthcare professional regarding any interactions between any existing medication and nutritional products.
Neither JG Wellness Sdn. Bhd., nor its respective directors, affiliates or employees, accept any liability, direct or indirect, for any injury, loss, claim, damage or any incidental or consequential damages, arising out of or in any way connected with the use of any information, advice or data contained on this website. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products of JG Wellness Sdn. Bhd., reasonable measures have been/ will be taken by JG Wellness Sdn. Bhd. to ensure the accuracy and validity of all information relating to transactions and products of JG Wellness Sdn. Bhd.